Service Agreement

This agreement is between you (the homeowner or person authorized to approve work at the property) and Good Tidings Lights, based in Carrollton, Texas ("we"). You accept it when you check the box and type your name to book, or when you pay a deposit.

1. What we do

For the 2026 season we supply commercial-grade C9 LED lights (and any add-ons you choose), install them with clips (no nails, staples or screws into your home), maintain them, take them down in January, and store them for next year. The lights remain our property unless we agree otherwise in writing.

2. Your quote and final price

• Online prices are estimates based on what you tell us. We confirm measurements and roof pitch on site before we start.
• Your final invoice will never be more than 10% over your quote without your approval. If we find something that would push it higher (for example, more roofline than estimated), we'll stop and ask first.
• Packages have a $650 minimum, applied after discounts. Bookings made on or after Dec 10 include a $100 rush fee. Homes in Zone 3 include a $50 trip fee.

3. Deposit and payment

• A 50% deposit reserves your install date. The balance is due on install day.
• We accept card, Venmo, Zelle and cash. We don't accept checks.
• If you choose Venmo or Zelle for the deposit, we hold your requested date for 24 hours while we confirm payment.
• Dates you pick online are requests. We confirm your date and a morning or afternoon window by text. We don't promise an exact arrival time.

4. Cancellation and rescheduling

• Cancel 72 hours or more before your install and we'll refund your deposit in full.
• Inside 72 hours, your deposit moves to a new install date this season instead of being refunded.
• If weather or safety forces us to reschedule, we'll move you to the next available date at no cost.

5. Maintenance

If a section goes out, text us a photo. We fix outages within 24 hours, free, through Dec 31. Damage caused by others (for example, landscapers, pets, storms or someone unplugging or cutting a line) may be billed at a fair repair price, and we'll tell you before we do the work.

6. Removal and storage

We take your lights down between Jan 2 and Jan 20, 2027, then label and store them for next season. Please give us safe access to your roofline, outlets and yard during that window.

7. Your home

• You confirm you own the home or have permission to approve this work, and that any HOA rules allow it.
• You provide working outdoor outlets. We use your home's power; the electricity cost is yours.
• Please keep pets inside and walkways clear on install and removal days.
• We carry general liability insurance. We use roof shoes and proper ladders. Tell us about anything fragile on or near your roof before we start.

8. Photos

We may photograph your lit home for our website and social media. We never show house numbers, license plates or people without permission. Tell us anytime if you'd rather we don't post your home.

9. Next year

Rebook with a deposit by Oct 1, 2027 and your rate is this year's price minus 10%.

10. Questions

Call or text (972) 440-5954 or email hello@goodtidingslights.com.